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You need an airport; you need a stadium; what do you do? I know when I need an airport or maybe an interchange on a highway, my trouble is I just don’t know who to call. Today on Episode #258 of CxOTalk we are speaking with a person you call. I’m Michael Krigsman. I’m an

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We’re at the UX Conference in London, down by the Houses of Parliament because I want to talk about Jakob’s Law of Internet User Experience. Jakob’s Law of the Internet User Experience is not a law like what they’re debating in Parliament here behind me. It’s not something voted on by politicians. It’s not even

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Would you believe it if I told you that a menu with 20, 30, even 50 options, could be just as fast or even faster than a menu with only 10 categories? It’s pretty unexpected. Traditionally, we think of menus as being most efficient if there’s fewer options to pick from. And don’t get me

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In usability testing, I see a lot of features in sites and apps that frustrate people. One particularly frustrating widget is the cascading menu. When there’s a complex menu on screen with lots of categories that have to be precisely hovered over, people have trouble. There’s a law of human-computer interaction that explains some of

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Would you believe that one of the most important, fundamental, and common-sense laws of design is also one of the most frequently ignored? We can’t believe it either! You may or may not have heard of Fitts’s Law but if you’ve designed any interfaces you’ve almost certainly used it. A researcher named Paul Fitts created

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product designer John Yablonsky recently created an incredible website outlining the Maxim's and principles that designers can consider when designing user interfaces it's called laws of UX and John was kind enough to give me permission to bring his principles to you in this video over the next few minutes you'll learn the names of

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